The Agency Business track is aimed at attendees looking for actionable advice and ideas from business owners, operators, and executives on how to manage and grow their Agency business successfully. Sessions in this track will be non-technical, aimed at generating ideas and inspiration for recruiting and hiring, company culture, leadership, project management, sales and marketing, digital strategy and product and service offerings.
Marketers are an important audience for Drupal professionals. Learn why marketers matter, what motivates our marketing colleagues, what they care about and how to make your work more relevant and valuable to them.
The European Drupal business community has emerged from the boom years ill-equipped for a more competitive environment. Clients report low satisfaction, staff are frustrated or burning out, and Drupal is losing ground. What can we do to fix these problems, in line with the values of the Drupal community, to have a bright future for Drupal businesses that we can be proud of?
The Business ecosystem around Drupal is changing. Best practice is emerging. Being a leader in the technology itself is no longer enough to differentiate your business from all the other digital agencies competing for a slice of the pie. We need to master the art and science of Business analysis to ensure we're delivering the best value for our clients.
As a small Drupal agency with big aspirations you have to decide what kind of projects you want set your focus on:
Are you (considering) building a SaaS product on Drupal? Come share your experiences in this BoF.
Decoupled Drupal is clearly here to stay, so what does this mean from a business point of view? As we consider all the implications of this change -- a new programming language, new licences, and the technical considerations of how we visualize and build websites -- it’s important to identify how and when adaptations need to be made to our businesses to support all these changes.
Business leaders discuss the needs of businesses specialising in Drupal and define how to set up the DBA leadership and structure.
The goal of the BoF is to co-create the future actions for the German Drupal Business Association (www.drupal-business.de) to market Drupal and Drupal Businesses in the German market.
Drupal Europe's first session day starts with an awards ceremony! Pick up your badge early and come to enjoy the European Splash Awards.
Winners from local competitions can compete in this international contest. During the Splash Awards the best Drupal projects of the year are awarded.
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This panel discussion will assemble various Agency experts from the Drupal community to talk and exchange about how to find Drupal talent.
Beyond GDPR, there is an opportunity to build a competitive advantage. There is PX, the Privacy Experience.
PX is about building trust by giving transparency and control to individuals over the processing of their personal data. By showing them, that they are using a service from the "Good Guys", who care about their personal data, who are responsible and very professional.
We're all in Drupal business. And no matter what the agency size is, either it's a one-man shop or 100+ company, sales ups and downs happen everywhere. Have you faced the issue, when you can't handle the brand new client request because of the lack of your in-house team?
If that's typical for you at this stage or you see the potential risks in the upcoming future, let's discuss the ways how to find a balance between new sales opportunities and the team workload.
The vast majority of organisations and companies today run in a model that’s designed for the Industrial Age. The world is seen as a complicated place, where a small team of expert leaders is required to make sense of it and provide instructions for the operational staff. This mode of operation is no longer applicable in the Internet Age we operate in. At best, the company fails to tap into the full potential of its employees.
Happy team members perform better. Many researches and my personal experience prove it.
We only have 8 hours a day! I don’t believe this is true when you LOVE your WORK. And even if it were true, I would like to ensure my health and productivity are in perfect condition and efficiency is optimised with just 8 hours a day.
Blockchain technology leads to a number of innovations. One of them is the Initial Coin Offering or ICO. Doing an ICO opens up tons of opportunity for your company. However there are some things to carefully consider. We will take a deep dive into ICOs and what it can mean for Drupal agencies to transform their business in a way that has never been possible before.
Keystones for successful open source projects include motivated contributors, a collective belief in the goals of the project, and a governance and support model that empowers contributors new and old. In this session we will explore the science of motivation and examples of systems that apply Open Source practices to effective business management. You will learn how to communicate more effectively with your teams and why a traditional
Discussion about the challenges and experiences gained while growing a business from zero to hero.
Eye-openers of the modern psychology of transactional analysis, the drama triangle and the power and pitfalls of self-analysis that changed the leadership style of Michel van Velde effectively.
How can we get past the goldrush period of Drupal agencies, to create long term sustainable businesses that are successful, good community citizens, supported by the community, and actually delivering amazing service to clients while being healthy places to work? What would a business run in line with Drupal community values be like?
What are the secrets of “high-performing” development teams, what are the roadblocks to implementing them, and how can you take your development process from good to brilliant?
As Drupal is becoming more ambitious and is targeting enterprise website and organisations, agencies are facing the fierce competition of established proprietary software vendors, who have decades of selling experience behind them. In order to survive as a Drupal or any other FOSS company, it is crucial that you start to master the art of strategy.
As important as estimation is to setting customer/stakeholder expectations and ultimately to paying the bills, there is surprisingly little discussion about what makes for a sound estimation strategy.
The most important goal for any website is to create conversions: purchases in an online store, sign-ups for a newsletter and enrollments to events.
Learn the basics of Conversion Rate Optimization (CRO) and make more deals as an agency or grow your business as a client.
Frank Karlitschek founded the ownCloud open source project in 2010. 6 years later he founded Nextcloud, as the successor. This talks covers the reasons behind this move and gives interesting insights.
Way too many times Drupal specialists compete with other CMS systems about the features and functions of their solution, forgetting about what really matters for the clients: reducing risk and cost while increasing growth! But how does Drupal fit into this calculation? Let's have a look at technical and business reasons, why large organizations rely on Drupal to achieve their goals!
If we want decoupled Drupal, we need to decouple Drupal first. Reap the benefits of a cleanly separated workflow without worrying about the risks.
It doesn't matter how smart your strategy or technology might be if you're not leading people that trust each other and collaborate. In this talk, I'll give examples of how to address some of the blockers and opportunities on the path to building an intentional culture at your company.
Although this session is based at newer users, I aim to go over the basics of Docker and would relish some mentors to assist users. We will aim to make it as practical and hands-on as possible. So, come along, learn how to get started with Drupal on Docker and how it can be used for managing better software.
What do you do when your company has invested 12 months of resources into a ground-breaking digital transformation, only to discover a huge issue that could compromise the viability of the entire project?
This session will highlight these topics:
Use cases for Drupal are changing and so are criteria for selecting a web development platform. This is a challenge for the community as well as individuals and companies that use Drupal. We can learn a lot by looking at the Drupal experience from different perspectives and thinking about the personas of people who interact with Drupal.
Drupal has for many years been one of the strongest options for designing structured content. This has been becoming Increasingly important with the growing demand for decoupled or headless systems that can support a variety of content consumers.
After twelve years of working for and by myself, I joined a full-time team and found myself on the path to leadership.
Drupal is highly suitable for enterprise needs. In this case study you will learn about how Drupal can work seamlessly with commercial enterprise systems. And how they team up to provide a mighty e-business and marketing platform for our client and its international team. And you can also learn about the human digital transformation.
To improve the first-impressions of Drupal, the Out of the Box (OOTB) team developed an installation profile called Umami. This is available behind a flag in Drupal Core 8.5 and will be fully available in 8.6. Here's what it is...
Emotional labor supports and enables the creation and maintenance of our products. It is a critical community resource, yet undervalued and often dismissed. In this session we'll take a look at a few reasons why and discuss how to recognize the value of emotional labor.
We think, there should be a better /admin/content. As Dries mentioned in the Viennas keynote: "People (editors) spend their whole day, working with Drupal". Todays out of the box content management experience for editors can be better. We show how you can make Drupal a content editors favourite tool! We propose a whole new way of thinking about /admin/content.
How do you tell if a change you made to your website has unintended side effects? Security updates should rarely result in anything changing visually, but how can you be sure?
We will show the direct connection between business strategy, digital strategy, and the increasingly complex technologies we use to deploy the web and the business value they can deliver to your company or organization.
